Filament Help Center

School and District Game-based Learning Program

Overview

• What is the game-based learning program?
• Do you offer pilots for schools and district?
• Do I have to pay for game access on a yearly basis?
• Do you offer district-wide SSO and LMS integrations?

School and District Implementation

• What technology does my district need to run the game-based learning program?
• What personally identifiable information does Filament Games collect from my district?
• What is the District Administrator Dashboard?
• How will I know if students and teachers are using the games?
• Does your GBL program work with Apple’s VPP program?

Filament Learning

Overview

• What are Filament Learning games?
• What’s included with Filament Learning titles?
• What subjects do Filament Learning titles cover?
• What is My Library?
• Do you incorporate educator feedback when developing your units?

Classroom Implementation

• How much classroom time do Filament Learning games require?
• Can I measure student progress with Filament Learning titles?
• What age students are Filament Learning titles designed for?
• For how long is a Filament Learning license valid?

Sections

• What is a section?
• How do I make sections?
• How many sections can I make?
• How do I add students to a section?
• How do students add themselves to a section?
• Can I upload students into a section?

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Curriculum & Standards Alignment

• What is game-based curriculum?
• What’s included in your curriculum?
• Which file formats are available for the curriculum?
• Can I use my own curriculum with your games?
• What standards are covered by your games?
• Are you games aligned to state standards?

Teacher Dashboard

• What is the Teacher Dashboard?
• How do I use my Teacher Dashboard?

Technical Specifications

• Are your games ADA-compliant and aligned to Universal Design for Learning?
• Do Filament Learning games need to be downloaded?

Your Account

Overview

• How do I make student accounts?
• Why do I need an educator account with a student account?
• What is a Teacher Code?
• What is a Student Code?

Single Sign-on

• How do I log in with Google Single Sign-on?
• How can I log in with Clever Single Sign-on?
• How do you create student accounts with Clever?
• How do you create student accounts with Google Single Sign-on?
• How can I change my email address in order to use Google Single Sign-on?
• How do I unlink my Google or Clever account from Filament Learning?

Licenses

• Can I add accounts to my existing license?
• If I teach two different semesters over the course of the year, do I have to buy twice as many accounts?
• Can multiple educators use the same license?
• How do I change my password?
• How do I change my students' passwords?
• How can I look at my past orders?

Store Questions

Overview

• Can I try your games before purchasing?
• Do you provide solutions for schools and districts?
• Can I purchase Filament Learning titles for my child at home?
• Are any of your games available on mobile platforms?
• Should I purchase games via your website or one of the app stores?

Payment

• What forms of payment do you accept?
• How can I make a purchase with a purchase order?
• Can I purchase games from the Filament Learning Store if I’m using an international credit card?
• How do I purchase Filament’s games on a tablet?
• How do I purchase Filament’s games through Steam?

Access

• How do students using Single Sign-on access the EDU mobile apps?
• Why are there two versions of the same game in the app stores?
• How do I access Filament Learning EDU apps on a tablet?
• Can I view the curriculum through the iPad app?

Filament Games

Our Company

• What is the difference between Filament Games and Filament Learning?
• Where is Filament Games based?
• Do you make games for use outside the classroom?

Affiliates

• Does Filament Games make games for other companies and organizations?
• What other companies work with Filament Games?